Returns & Exchanges

Our approach to returns

Return eligibility can vary by product, including for resized, engraved, altered, personalized, made-to-order, or final-sale pieces. Please review the product details and any terms shown before checkout.

Before sending any jewelry back, contact lustregoldpetalslgp@outlook.com with your order number and reason for return. We will confirm eligibility and provide return instructions. Unapproved returns may not be accepted.

Eligible jewelry should be unworn, unaltered, and returned with all original packaging, documentation, and accessories. Refund timing can depend on inspection and the payment provider.